Questions

1	I have sent the cost of an Advance eBIZ Educational Package through a Bank Demand Draft along with duly signed in DECLARATION on the Invoice Form which is duly verified by my Selling Associate but I am unable to access my genealogy area? Answer: In order to do the needful please send the Bank Demand Draft details (i.e. Bank Demand Draft number, Issued Date, Issuing Bank etc.) and your eBIZ account details (i.e. Tracking ID, Distributor ID, Username etc.) at support.ebizel.com.
2	While trying to log in an error message displays "You are not eligible to visit this page"? Answer: Either your Purchased Product is disabled for some reasons or we have not received your payment for the purchased product. For details please post your query at support.ebizel.com
3	I have purchased Advance eBIZ Educational Package and have also sold Advance eBIZ Educational Package to two other Associates. Purchasing Associates are working very hard and I am getting commissions due to the business generated by them. Would I continue to earn commissions forever, if I keep on maintaining my qualifying conditions every year? Answer: eBIZ.com is engaged in a mission to literate the masses. Any person, who wishes to join eBIZ as an Associate and wants to be engaged in promotion of our mission, is given incentives / commissions. But the commissions earned by an individual are directly proportional to his/her involvement / participation in promotion of our mission. If any Associate is not actively involved in promoting the mission to the masses, by not participating in any event organized by eBIZ / eBIZ leaders or not conducting any event by himself / herself or reluctant to Teach / Train / Help personally sponsored or down-line Associates in promoting the eBIZ mission, the company reserves the right to deny commissions without any intimation to such Associates. In that condition the decision of eBIZ.com would be the final. In this case an Associate will enjoy the product for entire purchased period. However, he can renew the product in the next year but still the decision of the company to debar him from the commissions would remain unchanged. All our Associates are requested to write to us in case they are aware of any such case.
4	Can I continue to get my Binary commission next year even without renewing Advance eBIZ Educational Package for self and without helping my personally sponsored Associates to renew the same package? Answer: In order to earn Binary Commission Without any loss you must maintain two personally sponsored active sales of Advance eBIZ Educational Package all the time. The following example can explain this: Suppose X gets register himself as an Associate with purchase of Advance eBIZ Educational Package on 1st Jan 2009 and sold Advance eBIZ Educational Package to Y and Z on 1st of July 2009. Now, if X renews his product and fulfills all the conditions mentioned in business before 31st Jan 2010 (this includes 30 days grace period) then he will get the commissions till 30th July 2010 (this includes 30 days grace period). To get the uninterrupted commission (if any) after 30th July 2010, X has to make two fresh sales before 30th July 2010. If X fails to fulfill all these then not only the commissions of X will stop but also all the sales in his organization will flush. Please note that company is working very hard to Teach / Motivate / Help and Facilitate Learning through its courses to its Purchasing / Selling Associates, so you may contact us for any query/help.
5	I feel misguided by an eBIZ Associate and want to get my cost paid towards the Purchased Product back, what should I do? Answer: After taking all the information from any eBIZ Associate or after attending any meeting it is your duty to verify all details with your Selling Associate. Then you must visit our website www.ebizel.com by yourself and re confirm all the information / details given to you by yourself. Must go through our Legals (Terms and Conditions) and FAQs properly before purchasing our product. You should deliver the Bank Draft and signed in DECLARATION on the Invoice Form for purchase of our product only after getting complete satisfaction with our product. It should be noted that company is not responsible for any kind of false commitment/information made/provided by any Associate. Being a global company we do not have control over the functioning of each and every Associate so, it is your duty to make sure that you have been provided with the correct information. However, if you still feel cheated or misguided, and you want your money back then send a written request for the cancellation of your product within 10 days (inclusive the payment receiving day)from the date of payment received by the company. The request for the cancellation can also be sent either by posting cancellation request at support.ebizel.com or fill up the Purchased Product Cancellation Form available at the logged in area of the Associate. We shall refund your money after the deduction of a processing fee of Rs. 500/- and applicable service tax as per Govt. of India. Please also note that after the expiry of 10 days no refund would be made in any circumstances.
6	I am not satisfied with the Product / Services and have sent the payment. For refund, as per the policy of the Company I failed to intimate for the cancellation of my product within the allotted time (which is 10 days from the date of payment received by the company). What should I do to recover my money paid towards purchasing the Educational Package? Answer: After an expiry of this period, we cannot refund the money paid towards purchasing the Educational Package in any circumstances as we have already paid commission of your sale to your up-line Selling / Participating Associates. However, you can transfer your purchased product to someone who is interested in our Educational Package / Services or want to do the business (which is optional). Transfer form is available in the logged in area of the Associate.
7	I have sent the Bank Demand Draft with Invoice Form but the status shows that my genealogy area is still not activated? Answer: It means you might have sent us the Invoice Form without duly signed in �DECLARATION� contained in the Invoice Form. The DECLARATION must be signed by you and verified by your Selling Associate. You are requested to send us DECLARATION duly signed in on the Invoice Form within 40 days from the date of registration of Purchase, otherwise your Product will be disabled and we will refund the cost of the Purchase Product after deducting the processing fee of Rs 111/-.
8	What happen if I could not attend Conventions / Seminars / Workshops organized by eBIZ due to some unavoidable circumstances? Answer: If you want to participate in our Business / Mission, it is mandatory requirement to attend two Conventions / Seminars / Workshops organized by eBIZ in a year, failing which you will be denied the benefit of all your organizational sales will not be given. But in case you could not attend due to some unavoidable circumstances, you need to write a letter to the company with the documentary proof for justifying your circumstances. On the basis of the documents produced by you, company would decide whether to waive your attendance or not. The decision of the company in the regard would be final. However, if you do not wish to participate in promotion of our Business / Mission and Just want to LEARN through our courses, this is not required for you to attend these events.
9	How many Quizzes a Paid Associate needs to pass successfully in a year (from the date of registration) to continue to get the benefit of the Business generated, if any? Answer: Every year a Paid Associate needs to pass the final Quiz of at least three courses. He/she can get access to the final Quiz only when he/she successfully passes Quizzes on all chapters of that particular course.
10	How many Quizzes a Free Associate needs to pass successfully in a year (from the date of registration) to continue to get the benefit of the Business generated, if any? Answer: Every year a Free Associate needs to pass the final Quiz of at least one course. He / She can get access to the final Quiz only when he / she successfully passes Quizzes on all chapters of that particular course.
11	How can I renew my Purchased Product? Answer: Kindly login your Associate area, then go to account renewal and fill in the form with all the details. Then, send us the required amount through a Bank Demand Draft along with duly signed in DECLARATION on the Invoice Form before the expiry of one year from the date of registration. However, there is a grace period of 30 days. Company will not be responsible for washed out sales due to non-receipt of duly signed in DECLARATION on the Invoice Form along with the Bank Demand Draft within the allotted time.
12	What will happen if I fail to renew my product within 30 days grace period after expiry of one year? Answer: If you fail to renew your product within 30 days grace period after expiry of one year, your product will be disabled and all the sales of your organization would become zero. You must renew your Product before the expiry of the Purchased Period as grace period is granted only for the emergencies.
13	What is 30 days grace period? Answer: It means 30 days from the expiry date of your current registration to renew your purchased product. Suppose your registration of the purchased product is to be expired on 31st June 2009, you will get 30 days grace period from 1st July 2009 to renew your product.It is strongly advised to renew your product within the expiry period only as the grace period is given only for emergencies.
14	How much time do I have to send the money for the purchased product? Answer: Once you register to buy any one of our products, you will get the full product delivered to you online through the internet instantaneously. You get 30 days to evaluate our product without sending any cost toward the Purchase Product and 10 days to send the money after complete satisfaction. However, if you have sent the cost of the product prior to these 40 days you would be deemed to be satisfied with the product. If we do not receive the cost of the product within 40 days, it would be considered that you are no longer interested in our product and hence your product would be withdrawn.
15	If an Associate wants to earn commission next year, is it necessary for him/her to help Paid Students pass online Quiz on Purchased eBIZ Educational Package? Answer: To earn commissions for the next year, the Paid Students sponsored by an Associate are not required to pass the Quiz. However, it is good to help them to pass the Quiz. The Paid Students will receive the certificate when they pass the final Quiz of a course. To appear in the final Quiz, one needs to pass all chapters Quiz of that particular course. Please note these online certificates are not recognized by any institute or any Govt. body.
16	Is it necessary to help Free Students to pass online Quiz on Free Basic eBIZ Educational Package to earn commissions for the next year by an Associate? Answer: Yes, each Free Student sponsored by an Associate will have to pass the final Quiz of at least one course. One can get access to final Quiz of a course only when he/she successfully passes all chapters Quiz of that particular course.
17	How many Free Students are to be sponsored by an Paid Associate to get the commissions continued for the next year? Answer: An Paid Associate will have to sponsor two Free Students and help them to pass the Quiz to get the commissions continued for the next year. Out of two, one student must be registered within SIX months of his/her registration/renewal. [Note:- Quiz clearance means passing of final Quiz of any three subjects(for Paid Associates) and any one subject(for students).]
18	How can I get my lost password or Tracking ID? Answer: Send us a written request along with a Bank Demand Draft of Rs.111/- for each, which includes Service Tax and Cess Charges on Service Tax payable to Government of India, in favor of eBIZ.com Pvt. Ltd., payable at New Delhi to get your lost password or Tracking Id. Please, include Distributor ID, Username and mailing address with the request. We will send your password or Tracking Id by courier as soon as we receive your request.
19	Can an eBIZ Associate share information of any other Programme / Business or sign up other eBIZ Associate in any other similar Programme / Business? Answer: No, this is absolutely not permitted. If any complaint is received that any eBIZ Associate is sharing information with other eBIZ Associates of any other Programme / Business, then all the ongoing commissions from the company, will be denied to him/her with immediate effect without any notice.
20	As many Associates are earning very good income through eBIZ business opportunity so can I advertise indicating you may earn some amount per month or per week for attracting new Associates? Answer: No, this is not legal to advertise any earnings as eBIZ incentive plan depends upon real hard work, which includes learning from the Company and then Teaching / Training / Helping to others as Many Associates may not do what is required to be successful, so they will not earn anything. It is very important to understand everything about eBIZ Mission / Business before promoting eBIZ Business / Mission. In case, you invite any legal problem due to any bad advertisement / promotion or due to lack of knowledge to explain / express our Business / Mission to Law enforcing Authorities, company will not be responsible for the same.
21	I have wrongly entered my Username. How can I change it? Answer: Any kind of modification in Username is not possible once the online registration process is over.
22	What is the procedure for the Transfer of purchased Product? Answer: Kindly take printout of the Transfer Form from the website and send us duly filled in form along with a Bank Demand Draft of Rs.1103/- (US $40) as transfer charges. Product of any Associate will not be transferred if he/she has earned any commission or a year ( 365 days ) for his/her purchased product is over.
23	How can I get the Username and password of a transferred Product? Answer: After a transfer takes place we will mail all the details at the address provided by you on the transfer form.
24	Can we sell our product to Associates from countries outside India? Answer: Yes, you can sell our online products to Associates outside India. Associates who want to promote eBIZ Business / eBIZ mission outside India must follow their Country / Province / State Law / Rules.
25	I have not submitted the photocopy of my PAN card. Would I be eligible to receive my commission cheques/TDS certificate? Answer: If you have not submitted a photocopy of your PAN card, then please send it as soon as possible. We will not issue any commission cheque / TDS certificate in absence of proof of your PAN card.
26	Selling Associate has taken money through Demand Draft for the purchased product and I have received a set of CDs and other material from the company but I do not know how to learn, what shall I do? Answer: No purchaser is expected to give cash / money for the purchased Product to his / her Selling or any other Associate.After purchasing Online Product by your self, the Bank demand draft should be sent to the company directly. Please note our all courses are designed to learn online or through offline CDs (for Indian Associates) without any help, however, it is the duty of the Purchasing Associate to find out how to open our learning material on computers and learn using Tracking ID/Distributor ID and password from Selling Associate. Also it is the duty of Purchasing Associate to learn how to make use of the eBIZ CDs to learn our courses off-line. If the Selling Associate is not helping, please send / post complaint to the company. Company will try its best to instruct the Selling Associate to help you to know how our courses are to be learnt by yourself (without any help) using Computer and Internet at your own cost. If company could not succeed in getting in touch with your Selling Associate, you are advised to come to our office for such help.In case it is not possible for you to come to our office one of our representatives will help you to facilitate Learning through our courses by phone or though our Ticket based Support System.
27	How much time does it takes in activating the genealogy area if payment is made by cheque? Answer: Though we do not recommend payments through cheques, However if any cheques is received and accepted by us ( under some situations which are not in control of Purchasing Associate ) it takes about 20 days for local cheques and about 30 days for outstation cheques.
28	How much time does it take to activate the genealogy area if payment is made by Bank Demand Draft? Answer: The genealogy area is activated next day after receiving the Demand Draft. However, in case it is not cleared / bounced, the Purchased Product would be deactivated / disabled.
29	After purchasing the Product online I could not send the money on time and the Purchased Product is disabled. Can this disabled Purchased Product be again enabled? Answer: If your Purchased Product is disabled due to non-payment then it can be reactivated / enabled without giving any benefit of the sales of your organization, if we receive the payment within 60 days from the date of registration for purchase or within 60 days from the date of expiry after the period of one year. However, the benefit of the sales (if any) of your organization would only be given if we receive the payment within 40 days from the date of registration for purchase or within grace period of 30 days on expiry of your product after the period of one year.
30	After posting the request for renewal of the Purchased Product, I could not send the renewal cost within the given time and the Purchased Product is disabled. Can this disabled Purchased Product be again enabled? Answer: If your Purchased Product is disabled due to non-payment of renewal then it can be reactivated / enabled without giving any benefit of the sales of your organization, if we receive the payment within 60 days from the date of expiry of the Purchased Product.
31	Why one of my down lines name is shown in black? Answer: If any of the names is shown in black, it means the Purchased Product has been disabled.
32	I have sold Advance eBIZ Educational Package to many people in my organization; still I have not received any cheque. Why? Answer: You start receiving commission only when you fulfill the criteria fixed for commission earning. In order to receive your first commission cheque you must have three sales in your sale organization in 1:2 or 2:1 ratio in both legs and out of these three sales two sales must be directly sponsored by you.
33	I have seen online the last commission earned but I have not received it yet. Answer: If you are 18 years of age and have sent us the photocopy of your PAN card then you are requested to wait for at least 10-15 days depending on the location of your residence as all commission cheques are sent either through courier or speed post / registered mail. If you do fulfill the mentioned conditions and still have not received your cheque within this period then send / post your query at support.ebizel.com.
34	I have updated my address in update profile, but I am still receiving cheques at my old address. Answer: The modification done in the address through the update profile is only for public view (for Sponsor and Associates only). So after updating your address through update profile option send us your new address along with your Tracking ID, Distributor ID, Username and any Photo ID (Passport, Voter ID Card, Driving License, PAN card etc) at support.ebizel.com for updating your current mailing address in our records.
35	Can I register Free Student anytime I want? Answer: You have to register Two Free Students every year. Please note that FIRST Free Student must be registered within SIX months from the date of your registration for purchase Product otherwise all your sales would be washed out hence the commissions would be affected.
36	Who is a Free Associate? Answer: A Free Associate is one who can get oneself registered as an Associate without paying any Cost. We will provide courses available in Free Basic eBIZ Educational Package to all our Free Associates. These Free Associates can also earn through Retail Compensation Plan. Please, click on Business Section for more information.
37	Who is a Paid Associate? Answer: A Paid Associate is one who has Purchased Advance eBIZ Educational Package of Rs.7446/- (Package Charge, Annual Maintenance Charge, 10% Service Tax plus 3% Cess Charge on Service Tax on Package) or US$250. Paid Associate is provided access to our courses, genealogy and all our services throughout the Purchased Period. Paid Associate can also earn through Retail and Binary Compensation Plans, if they wish to promote our Business / Mission, by way of working very hard.
38	Can I join any other Marketing company dealing with same/different product ? Answer: No, you can not join any other Marketing company selling same/different product or any other business of similar nature. If we receive any complaint against you that you have joined any other Marketing company or business of similar nature then you would lose your right to get any further commissions from eBIZ. However, you may continue to enjoy online learning through product purchased by you for the entire purchased period.
39	I am earning commissions from eBIZ, can I join other Company / Business directly or indirectly? Answer: If you are earning commissions from eBIZ you can not join other Company/ Business directly or indirectly otherwise you would lose your right to get any further commissions from eBIZ. However, you would continue to enjoy online learning through product purchased for the entire purchased period.
40	By purchasing more than one Advance eBIZ Educational Packages in my name, can I create Multiple Business Centers in my organization to create more income? Answer: No, you can not buy more than one Advance eBIZ Educational Package. As purchasing of more than one eBIZ Package for creation of Multiple Business Centers in your organization to generate more income is not allowed and violation of this would result in cancellation of all the created Multiple Business Centers without any notice.
41	I have purchased Advance eBIZ Educational Package. Can I purchase another Advance eBIZ Educational Package on the name of my spouse? Answer: No. Husband and Wife are allowed to purchase only one Advance eBIZ Educational Package. Violation of this would result in cancellation of product and created Business Centers of both the spouses without any notice. However, in deserving cases / circumstances the written permission of the company is required.
42	Why my last name is appearing twice? Answer: You might have entered your first name twice or entered the same name both in first and last name. Kindly send / post us a request at support.ebizel.com with your Tracking ID, Distributor ID and Username for correction of the same.
43	What will happen if any Associate is found to involve in anti-company activities? Answer: This is very serious, if any Associate is found not following our LEGALS (Terms and Conditions) / FAQs or found to indulge in any anti-company activity in any manner or found disturbing the private or public business meeting or free teaching seminar organized by Associates or by the company, all the ongoing commissions from the company, will be denied to him / her with immediate effect and without any notice. However, he / she may continue to enjoy online learning of Purchased Product for the entire purchased period.
44	How many Paid Students are to be sponsored by a Free Associate to continue to get commissions for the next year? Answer: To continue to get commissions for the next year from Retail Compensation Plans, a Free Associate is required to sell eBIZ Educational Package to at least two Students (Paid Students) during current year of registration.
45	I am sending / posting lots of queries to the company but not getting any response? Answer: It has been observed that many Associates are sending irrelevant queries and asking irrelevant question unnecessarily on continuous basis. We have given all the required information about the Company and all other details on our website. So it is advised to all the Associates to visit our website in order to know their concerns or ask their introducing Associates or active uplines. Please note no irrelevant queries would be replied by the company. Please do not ask about anything which is not given on our website.
46	I have given cost of the Purchased Product through Bank Demand Draft to the selling Associate for sending it to the company. I have not signed any DECLARATION on the Invoice Form or any agreement to buy any package. Since I have not signed any DECLARATION given on the Invoice Form, would my payment be considered towards the purchased package? Answer: Our product is given �online� only after agreeing to the LEGALS (Terms and Conditions) and FAQs applicable to the purchase of our package by clicking a CHECKBOX while online registration for the purchase of product. Without online acceptance (which is done by clicking CHECKBOX during online purchase) our product can not be purchased. It is sufficient for us to accept your payment and deliver our product online, if you have clicked CHECKBOX (it is very important to click CHECKBOX only if you Read and Agree to our LEGALS / TERMS AND CONDITIONS / FAQs properly). It is important to see the contents of our product and if our product is found useful then only cost of the Purchased Product should be sent. If not sure, just learn from the product for 40 days without sending any cost. However, in order to make double sure that you have seen our product online and you are completely satisfied with our product and agree to our LEGALS (TERMS AND CONDITIONS) and FAQs, we do ask for a DECLARATION given on the Invoice Form duly signed in by you and verified by your Selling Associate. It is duty of the Selling Associate to see the authenticity of your signatures. If you feel that your Selling Associate has forged your signatures, you can take suitable legal action against him directly.
47	I have sent the Bank Demand Draft along with invoice but the status shows that my Purchased Product has still not been activated? Answer: It is the duty of the Purchasing Associate to see whether his Purchased Product is activated (turned green) within 7 days after sending the duly signed in DECLARATION on the Invoice Form by the Purchasing Associate which is duly verified by the Selling Associates along with Bank Demand Draft. If the Purchased Product is not activated (turned green) within this period, it is the duty of the Purchasing Associate to contact our office immediately. We must receive the cost of the package with duly signed in DECLARATION given on the Invoice Form within 40 days from the date of registration for the Purchase of Product otherwise your purchased product will be disabled. However, it can be reactivated / enabled without giving any benefit of the sales of your organization, if the payment is received after 40 days but within 60 days from the date of registration. Please note that your money will be refunded after deducting the processing fee of Rs 111/- ,if the cost of the purchase product is received after 60 days from the date of registration for the Purchase.
48	My password and other details are disclosed during online registration for the purchase of Advance eBIZ Educational Package, what should I do now? Answer: It is your duty to change all the confidential information like password etc. immediately, after taking all the information from your Selling Associate. We will not be responsible for any mishappening in this regard.
49	In order to advertise eBIZ Business / Mission through the print media do I need to seek any permission from the company? Answer: Before advertising you must send us the advertisement material for approval. Severe action would be taken if we observe any bad advertisement (which violates any of the law of the land or public policies) without permission of the company.
50	Is it necessary to follow LEGALS(TERMS AND CONDITIONS) and other information given on the website www.ebizel.com for promoting eBIZ Business/Mission? Answer: This is mandatory to follow our LEGALS(TERMS AND CONDITIONS), FAQs and other information given on our website. Any anti-company activities or non performance of any activity /activities as required by eBIZ by any eBIZ Associates would amount to suspension / cancellation of on going commissions. Decision of the company in this regard would be final.
51	How much time does it take to get my earned commission cheque? Answer: The commission cheque to the qualifying Associates will be reached by courier or speed post within 20 days from the day commission is calculated. Online commission will be transferred directly to your ICICI / ING VYSYA / Axis Bank account provided by you within 8 days from the day commission is calculated. If the payment not reached at your Address / Bank Account within the specified period, you are requested to post / send your query at support.ebizel.com with details of the earned commission.
52	I have purchased Advance eBIZ Educational Package, can I purchase another Advance eBIZ Educational Package? Answer: No, you can not purchase directly or indirectly another Advance eBIZ Educational Package. However, if your purchased product is expired, you may buy Advance eBIZ Educational Package from the same sponsoring Associate any time or from any other Associate after 2 month of the expiry of your purchased product.
53	Is there any charge for resending the returned Package of CDs / Cheques? Answer: If your Package of CDs / Cheques have been returned due to wrong / incomplete address or your non-availability, then you have to send a Demand Draft of Rs. 111/- for each Package of CD / Cheque with your complete address and account details (Distributor ID, Tracking ID, User name etc) to resend your returned Package of CDs / Cheques.
54	I have submitted a request for cancellation of purchased Advance eBIZ Educational Package. Is it possible to buy again Advance eBIZ Educational Package through any other Selling Associate? Answer: If you have already cancelled the purchased Advance eBIZ Educational Package, you can not buy this package again directly or indirectly through any other Selling Associate for a period of 2 months from the date of cancellation. However, you may buy our Advance eBIZ Educational Package anytime from your original Selling / Sponsoring Associate.
55	Is it necessary to seek permission of the company for production of any Books, CDs, VCDs or Audio cassettes for distribution to other eBIZ Associates for promotion of eBIZ Business / Mission? Answer: Yes, you must take a written permission from eBIZ.com Pvt. Ltd. for Free distribution of the material produced by you to other Associates. Company does not allow in any circumstances sale of any material produced such as CDs, VCDs, Books etc. by any Associate to other Associates directly or indirectly. However, any produced material could be distributed Free of Cost to other Associates for promotion of our Business / Mission with the prior written permission of the company, failing which will lead to denial of any further commissions / incentives of the Producing Associates and the Selling Associates without any prior notice. However, you will continue to enjoy our products for the entire purchased period.
56	I have attended various Conventions / Seminars / Workshops organized by eBIZ and now I want to organize a Conventions / Seminars / Workshops on my own. Can I do so with the help of my Leaders? Answer: No, You can not organize any Conventions / Seminars / Workshops on your own. In order to conduct any Conventions / Seminars / Workshops you need to contact eBIZ.com Pvt. Ltd., failing which will lead to denial of any further commissions / incentives without any prior notice. The decision of the company in this regard would be final and shall be binding on the Associates. However, you can organize Meetings for Business Plan / Product Plan or for Free Computer Awareness Camps. In any circumstances any DIPLOMAT and ABOVE Associates organizing Business Building / Product Demonstration meetings are not allowed to charge Entry Fee of more than Rs 50/- (if required) and DIAMOND Associates organizing such meetings are not allowed to charge more than Rs 20/- (if required). In case you need to charge Entry Fee of more than Rs.50/- or Rs.20/- from the Associates / Guests for organizing such meetings, you need to seek prior written permission of the company. Please note any tax applicable on income generated (if any) from such meetings is the liability of the organizing Associate(s), company will not be responsible for any tax liabilities due to income generated by organising Associates from these meetings.
57	Is it necessary to attend at least Two Conventions / Seminars / Workshops every year organized by eBIZ ? Answer: Yes, It is compulsory to attend Two Conventions / Seminars / Workshops organized by eBIZ every year, failing which the renewal for the purchase of Advance eBIZ Educational Package would be denied or the benefit of the sale in your organization will not be given.
58	Could I share information which is not given on our Website www.ebizel.com but provided by our senior / up line Associates or others for the promotion of eBIZ Business / Mission? Answer: Only information available at our website related to Company or its President / Directors should be given to other Associates / Guests for promotion of eBIZ Business / Mission. Any Associate violating this will not be allowed to promote our Business / Mission anymore and his / her ongoing incentives / commissions will immediately be stopped, however, he / she would continue to enjoy online learning through product purchased by him / her for the entire purchased period.
59	I am organizing several weekly Business / Product meetings for my Associates and their Guest for promotion of eBIZ Business / Mission. Do I need to inform about these meetings to the company? Answer: All Diamond and above Associates must inform all the Business / Product meetings organized by him / her every month. Failing which will lead to denial of any further commissions / incentives without any prior notice. The decision of the company in this regard would be final and shall be binding on the Associates.
60	Is there any charge for resending the returned online commission transfer? Answer: If your Online Commission transfer have been returned due to wrong Bank details or account closure, then you have to send a Bank Demand Draft of Rs. 111/- for each returned online commission transferred with your complete address, Distributor ID, Tracking ID, User name etc, with Properly filled Online Commission Transfer form ( For fund transfer only ) available in download section at our website www.ebizel.com to resend your commission cheque / transfer.
61	I have renewed the Product / Services and have sent the payment for the same. But due to some unavoidable circumstances I do not want to continue with it. Is there any process to get back cost paid towards the renewal of Product / Service ? For refund, what should I do to recover cost paid towards the renewal of the Product / Service and how much I will be returned? Answer: You may cancel you renewed Product / Service by posting a request for cancellation at support.ebizel.com under Renewal cancellation category within 10 days(inclusive the payment receiving day)from the date; the payment for renewal is received by the company. We will refund the cost received towards the renewal of Product / Services after deducting processing fee of Rs. 500/-, and applicable Service Tax as per Govt. of India / or in US $15.
62	As a Free Associate I have not registered two Paid Students in my current year of registration. To continue my Product / Services what should I do? Answer: As per LEGALS (TERMS AND CONDITIONS) specified for the Free Associate, To continue Product / Services, Free Associate has to registered two Paid Students in a calendar year, otherwise his / her services of Learn and Grow, will be terminated. For more detail please visit our Business Section on our website www.ebizel.com.
63	I am a Free Associate. Can I sell Advance eBIZ Educational Package? Answer: No, As a Free Associate you can not sell Advance eBIZ Educational Package. Free Associate can sell only eBIZ Educational Package (eBIZ Educational Package costs Rs.1500/- + 10% service tax and 3% Cess Charge on Service Tax i.e. Total Rs.1655/- and in US dollars the cost of the Package is US $55 + US $10 handling charges i.e. Total of US $65.)
64	I am a Free Associate. Can I convert myself to Paid Associate? Answer: No.
65	I am a Free Associate. Is it necessary for me to help Paid students to pass online Quiz on eBIZ Educational Package to Continue Free Product / Service offered for the next year along with opportunity to grow? Answer: No, it is not necessary
66	Is it necessary to pass online Quiz on Free Basic eBIZ Educational Package to earn commissions by a Free Associate? Answer: Yes, each Free Associate will have to pass the final Quiz of at least one course every year to continue Learning our Free Basic eBIZ Educational Package and Earn Commission from Retail Compensation Plan. One can get access to final Quiz of a course only when he/she successfully passes all chapters Quiz of that particular course.
67	Can I get Commission under Retail Compensation Plan by selling eBIZ Educational Packages? Answer: Yes. Under Retail Compensation Plan you will get Rs 500/- or in US $15 on each sale of eBIZ Educational Package.